How do I subscribe to market data from Client Portal (Web)?

To view live market data, you must subscribe to the relevant market data package through Client Portal. Please follow these steps: Log in to Client Portal > Click the User menu/profile icon in the top-right corner > Select Settings > Under User Settings, go to the Trading Platform section > Click the configure icon next to Market Data Subscriptions > Click the configure icon next to Current GFIS Subscriptions to review, add, or remove available market data services.
Market data subscriptions are usually activated shortly after the request is submitted. For newly opened accounts, market data may only become available once the account is funded and the funds have cleared.
Watchlists are generally synchronized through the cloud across TWS Desktop, MEXEM Mobile and Client Portal. To view synchronized watchlists on MEXEM Mobile, open the Watchlist screen in the MEXEM Mobile app, tap the Watchlist Actions icon in the upper-right corner and select Browse Lists or Manage Watchlists, depending on your app version. You can then select the watchlist you want to display on your mobile device.
If your watchlists do not appear, please check that cloud synchronization is enabled. In TWS Desktop, go to Global Configuration, open Lock and Exit, enable Use/Store settings on server and Save watchlists to cloud, then apply the changes and restart TWS if required. In MEXEM Mobile, open the Configuration menu and enable Save Watchlists to Cloud or Save Cloud Watchlists, depending on your app version.
For older TWS or mobile app versions, you may need to import the watchlist manually. To do this, open the MEXEM Mobile app, tap the Menu icon, go to Configuration and, under the Cloud section, tap Watchlist Import. Select the device from which you want to import the watchlist, choose the relevant watchlist and then select Overwrite to replace the current mobile version, or Append to add the imported instruments to the existing mobile watchlist.
If no watchlists are displayed, confirm that they were saved to the cloud from TWS Desktop and that you are logged in with the same username on both platforms.

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